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Welcome to Retirement

You’ve earned pension benefits, now is the time to enjoy them! We’ll tell you all you need to know about your pension.

Congratulations and welcome to retirement! Below you’ll find some answers to questions you may have about your pension plan.

When will I receive my pension payment?

Select your pension plan below to find out when your monthly pension payments are scheduled for in 2019.

I have a new bank account, what should I do?

If you’ve changed banking institutions or opened a new account, make sure to let us know as soon as possible by calling 1-800-561-4012.

We also recommend that you keep your old account open until you’ve seen a pension payment deposited into your new account.

What is a Notice of Deposit?

Notices of Deposit confirm your gross and net pension amounts; when you receive one, it means that there has been a change in your net pension amount.

Make sure to keep these notices – if you require proof of income for any reason, you’ll need these documents.

I have a new address. Who should I advise?

If you are planning on moving or have already moved, please advise us of your new address by completing the Change of Address Form or by calling 1-800-561-4012.

Can I adjust the amount of income tax deducted from my monthly payment?

If you have owed money after filing your income tax return in the past few years, you may want to consider increasing the amount of tax withheld from your monthly pension payment. By doing so, you can reduce how much money you owe when you file your tax return next year.

It’s very easy to do. Simply complete the Request for Income Tax Deduction Form below or call 1-800-561-4012 and a form will be mailed to you.

I’m looking for information regarding the Canada Pension Plan and/or Old Age Security. Who do I contact?

For information relating to the Canada Pension Plan and Old Age Security, contact the Government of Canada toll free at 1-800-277-9914. You can also visit their website at Canada.ca.